How To Find More Customers And Increase Sales

Your customers are the lifeblood of any business and without them, frankly, there is no business. But it can be challenging to find a reliable way to consistently attract new customers and increase sales.

Today, I want to share three simple strategies that you can implement in your business to grow your customer base, encourage sales, and ultimately, increase your profits.

1. Take Advantage of Social Media To Connect With Customers

Social media is a powerful tool that businesses can use to connect with their customers and generate leads. However, many business owners post content without a proven strategy.

To turn your social media efforts into actual sales, you need to get people to take action; so we need to tell them exactly what we want them to do next. Try to include a call to action in every post you publish to make it easy for your customers to take the next step.

Here are some examples:

• Link to a helpful article or product page on your website for people to learn more
• Link to a free download that helps your audience solve a specific problem
• Link to a page where people can claim a free trial or discount
• Link to your FAQ page to help answer your customers’ questions
• Link to a testimonial page where people can read how you’ve helped others
• Ask your audience to direct message your business

If you post once daily and start including a call to action in every one of your posts, you have just created 365 opportunities for your social media audience to move one step closer to a sale.

Pro Tip: If posting on social media is taking up too much of your time and headspace, download this free guide to completely automate your content strategy.

2. Publish Helpful Blog Articles That Answer Your Customers’ Questions

When people have questions, the first place they’ll look for answers is, of course, Google. But how do you make your business show up on the first page of the search results?

The answer is, by providing helpful content that answers any questions your customers might have. A blog is a fantastic tool for that. Many business owners believe a blog requires them to publish articles regularly, creating even more work for them. And while this may help, for many small businesses it is enough to have a handful of timeless articles on their blog that help customers with their purchasing decision.

Put yourself in your customers’ shoes for a second. What would they be searching for on Google? What questions or concerns do they have? What do they need to know before they can confidently buy from you? When you take these questions and answer them on your blog, you drastically increase your chances of being found online.

For example, if you are looking to grow your beauty salon, publish articles that discuss beauty tips, mistakes to avoid and how your products and services can help your customers achieve better results.

A blog is also a great tool to showcase case studies from previous customers, before and after pictures, valuable insights you have learned along the way and so much more. Publishing great content not only helps you rank higher on Google but also establishes you as a leader in your industry.

3. Look For Opportunities To Widen Your Circle of Influence

One of the fastest ways to grow your following is to partner up with other established businesses or communities that serve the same target audience as your business. By tapping into the customer base of other businesses, you can reach a large number of people without having to start from scratch.

Furthermore, by teaming up with other established businesses that share the same values, you instantly position yourself as a trusted alliance.

Here Are Some Examples:

• Offer to speak at a local networking event
• Ask to be a guest speaker on a webinar or podcast
• Offer to write a helpful article for a publication or blog aimed at your target market

If you are selling a range of health products, for example, you could offer to give a free talk at a local health foods store. If you run a café, it might be as simple as giving a free coffee voucher to everyone at a large corporate office nearby.

Ask yourself, what existing audiences could you tap into to widen your circle of influence? What other businesses could you team up with and provide value to?

Pro Tip: Whenever you have the opportunity to connect with a new audience, try offering something of value at the end, so people can connect with your business and take the next step. Depending on your business, this could be a discount voucher, a free download, a helpful checklist or a complimentary strategy call.

Naked Wines made a genius move once when they partnered with Easy Pest Supplies and offered a $100 discount voucher to all their customers. At first glance, a company that sells wine online and an online store for pest supplies might not seem like a great fit. However, they share the same audience; homeowners who take pride in their homes and love to shop online.

Thinking outside the box can really pay off. Once you start looking, you will realise that there is an abundance of opportunities out there to reach more people, grow your customer base and increase sales.

Need help with scaling your business? Click here to book a free strategy call to discuss how an automated marketing strategy can help you find more customers and increase sales long-term.

David Lee-Schneider

David is a digital marketing consultant based in Brisbane, Australia. With a focus on automating tedious manual processes and making marketing easy, he’s helped hundreds of businesses across Australia transform their marketing. Learn more about the 90-Day Marketing Transformation