Most successful business owners experience trouble trying to keep their businesses afloat while others appear to flourish even in the most difficult conditions. For some the common complaint seems to be that referrals simply are not enough to drum up business anymore. The interesting thing is that most of these same business owners are not doing anything different to market their businesses and grow them even though the market clearly seems to have changed. On the other hand, there are business owners who have also seen exceptional business growth all through the year and not just any kind of growth either; I am talking about stellar growth. So what are the things that successful business owners do differently?
Here is my list of 9 things that successful business owners do differently
1. They Don’t Focus on the State of the Economy
Instead, they focus on how it alters buying behaviors exhibited by their customers without letting the despondency of it depress them. If your services or products are genuinely useful or helpful, then you will definitely find people who are willing to buy them regardless of the economic conditions.
2. They Offer the People Something New
If you find that people are not buying what you are selling, even though they used to, this could be an indication that you need to change things up. The obvious reaction would be to cut your prices, but this will devalue what you are offering. Try adding value instead by developing new packages out of services and products you already own or updating your current offerings. You could go as far as to offer something entirely new such as training programs, new product bundles or products, an eBook, or even a workshop. Be creative. All successful business owners are.
3. They Do Not Guess
Successful business owners do not guess. Conduct a survey to discover what your customers, clients, and prospects want so you can give it to them. You can use no-cost email services or in-person surveys with a short and written evaluation. Honest customer feedback will help you make better decisions in your business and reassure you when you are on the right track. Be sure to always rely on facts and numbers and stop guessing.
4. They Take Advantage of Tech
The internet is no longer unchartered territory as I am sure you have used it in one way or another, so why not use it to make your presence felt? The social networking tools at your disposal also make it cheaper for you to effectively market your business. Social media allows you to expand your reach and maybe even have fun in the process. However, it is crucial that you actually have a game plan (refer to previous point).
5. They Constantly Grow Their List
Ensure you have a list of your current and previous customers that you keep in touch with, not to mention prospects. This will help them remember, trust, and get to know you. You can collect contact information in your office or over the phone and sending out print materials. Alternatively, you can have an ‘offer and sign-up’ system on your website as part of your marketing strategy and then keeping in touch using email. Why restrict yourself? You can even use both methods to supercharge your list growth.
6. They Offer Value
People expect more value for their money and time today, so focus less on selling your services and products and more on offering helpful solutions in your marketing strategy for better results. The more value you give, the more people will want to buy from you.
7. They Do Mixed Media Marketing
Develop a marketing plan and strategy allowing you to use multiple tactics or media channels to reach your target audience instead of focusing on just one. Ask yourself where your ideal customers hang out and how to best engage with them. Then develop a strategy to direct them on to your own list.
8. They Never Stop Learning
Times are changing and you need to stay updated on what is new and working currently but you cannot do this if you are always busy with your business. Successful business owners understand the important of taking time out of their business to learn and grow. Network, take part in seminars, or read new material to meet new people and learn new things about the industry.
9. They Don’t Do It All Themselves
The truth is, you probably do not have time to learn about everything it takes to run, grow, and market your business, particularly online. You may end up hitting a wall whereby business will cease to grow; you will burn out, and become exhausted. Hire an employee or get a virtual assistant to help you with repetitive tasks. Engage a professional marketing consultant to help you develop a sound marketing strategy and to automate your marketing.
There you have it. Nine things that will not only help you be more successful in your business but happier, too.
To your success,